Privacy Notice

We apply this to the site, calls and e-mails

Whether you use this website, phone us or e-mail us, the practices described below apply to your information.

You decide most of what we get

The web form asks you for a name, a phone number, an e-mail address and a short note on the work, plus the address or ZIP code of the job if it has fields for them. Calls and e-mails give us whatever you choose to say or attach. The company hosting the site also logs a few technical details for each page request: the IP address, browser, page and time. It does this for security and so as to keep the site online.

An assistant may reply in our chat

Opening the chat creates a record. In it are:

• your messages, including any name, phone or e-mail you give and what the job is
• the page where the chat was started and the website that referred you to this site
• an approximate location, estimated from your internet address
• which device and browser you have
• a random code saved in your browser, which keeps your chats on this website apart from other people’s

Answers may come from an automated assistant; the service providers behind the chat read your messages to produce them. The record is there to answer you, to arrange the work you ask about and to improve the chat.

We use information for the work you ask for

Your details let us reply to you, schedule and do the job, and check in with you about it later. We also rely on them for our own records, for keeping the site safe and for meeting the requirements the law places on us.

We rely on a few providers and partners

A few outside providers process information on our behalf as part of running services we use: the website host, our e-mail provider and the system that delivers form requests. Service partners who help us answer a request or carry out the work also get what they need for the job. We may also have to disclose information when the law requires it or when someone’s rights or safety need protecting.

We set no advertising or analytics cookies

This website uses no advertising cookies and no analytics cookies. The hosting provider may set one strictly necessary cookie that keeps the site safe against abuse, and it may count visits without cookies, which gives anonymous totals of the pages people open.

We answer requests about your information

Would you like to know what we have on file about you, correct an error in it or have it removed? Ask us by e-mail or phone: write to contact@capitol-electric.com or call (279) 278-9620. We may have to check your identity first. Making the request will never be held against you.

Opting out of sale or sharing

Your state may give you this right

If you live in California or another state with a comparable privacy law, you’re entitled to opt out of any selling or sharing of your personal information. Those laws determine what counts as a sale and what counts as sharing.

We need your name and contact details

E-mail is the easiest way: write to contact@capitol-electric.com, say that you’re opting out of sale and sharing, and give your name plus the e-mail address or phone number we would know you by, so we can look you up in our records. No account is needed and there’s no charge. If you prefer the phone, call (279) 278-9620.

We ask only what we need

Once your message arrives, we confirm receipt and act on it before the legal deadline. The only details we ask for are the ones needed to locate your records.

Someone can ask on your behalf

Requests from authorized agents are accepted when the agent holds a signed authorization from the person.

Your browser can opt out for you

Browser signals: we treat a Global Privacy Control signal as a valid opt-out request from the browser sending it, wherever the law requires us to do so.

Opting out costs you nothing

Your price and your service stay exactly the same if you opt out.

We keep it only as long as we need it

Retention is tied to purpose: we hold on to information while it serves your request, the work itself, our bookkeeping or a legal duty. Once none of those applies, we delete it.

We protect it with reasonable safeguards

We take reasonable precautions with the information we hold. We can’t guarantee that it will always be safe, since every system has some risk.

Our site isn’t intended for children

This website isn’t directed to children under 13, and we don’t knowingly collect their information.

We may update this page

This notice can be updated at any time, and the newest version is the one dated at the top.

You can reach us by e-mail or phone

Send questions about this page to contact@capitol-electric.com, or call (279) 278-9620.